Your satisfaction is guaranteed at WholesaleWalletsDirect.com. If for any reason, you are not completely satisfied with your purchase, we will be happy to accept your return. We strive to make the return process as easy, fast, and hassle-free as possible. The process is very easy, please be sure to follow the instructions on our Return Instructions below. |
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All products purchased from WholesaleWalletsDirect.com must be returned within 10 days from the purchase date at the customer's expense. (Exceptions: manufacturing defects and our errors will be prepaid by us.) |
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Items must be returned in NEW (unused, untested, and resell-able) condition. Items that have been used by the customer or items that have been damaged from use will not be accepted. We inspect each and every wallet in our facility before packaging to keep defects to a minimum. We do not accept returns on final sales (closeout, clearance items, and etc.) | ||||||||||||||||||
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Please be informed, items returned without original packaging and or original tags will be charged a 20% restocking fee from the return credit amount. There is no restocking fees for returns of unopened, unused, and untested items returned within 10 days. This means that all items must be in new condition. | ||||||||||||||||||
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Once your return is received and inspected by our returns department, we will process your refund and automatically apply a credit to your account. (usually within 72 hours) Store credit will be issued for the refund of unsatisfactory items. Credits can be redeemed as long as there is an active account with WholesaleWalletsDirect.com. If a customer returns an item which exceeds the 10 day return policy and/or any product that was not purchased from us will be charged $25 for (return shipping and handling costs). |
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