What information should I have in order to register with WholesaleWalletsDirect.com?
Please have your basic company information as well as your Sales Tax ID number, if you are having issues creating an account please contact us via phone.

I am a non-profit organization; I do not have a tax ID or a business license because the State does not require one. Can I still order with you?
Please contact us by phone to further assist you.

Can I place orders over the phone if my internet is down?
Yes, but we highly recommend for all of our customers to order online. This prevents any errors with the orders and information entered. Also since our products are first come first serve bases it will guarantee that your order will be filled. 

How do I know for sure if my order went through or not?
Once an order has been completely processed, you will receive a confirmation number, as well as a copy of the order via email. If you are still unsure, you may contact us.

Do I get any sort of discount for larger orders?
Our prices already reflect wholesale discount pricing, but we do offer volume discounts. Click Discount Rates for more details.

My C.O.D total is different than my original total, why is that?
There are items that are out of stock and we were unable to fulfill the product.

Can I add to my existing order?
Because of our quick processing time, we try not to add to the order as it causes confusion. If it is very important, please contact us. Please keep in mind it will be harder if the order was placed 24 hours prior.

Can I cancel my order?
Because of our quick processing time, WholesaleWalletsDirect.com has a "No Cancellation Policy". Please read our Policies for more details.

My order is in the shipped status, can I still cancel the order?
No, once an order is shipped out we are unable to cancel orders. If you wish to return the products there will be a 25% restocking fee as well as a charge for the return shipping.

I just need a couple of the products, can I order under the minimum of $100?
No, our system will only allow orders to reach the minimum of $100. For more information please contact us.